mail not working pointing at old server Announcing the arrival of Valued Associate #679: Cesar...

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mail not working pointing at old server



Announcing the arrival of Valued Associate #679: Cesar Manara
Planned maintenance scheduled April 17/18, 2019 at 00:00UTC (8:00pm US/Eastern)
Come Celebrate our 10 Year Anniversary!dns mx record vs reverse dnsCannot Receive Email - Troubleshoot DNSBest way to handle a mail server's changeGlobal Reverse DNS look-ups not workingCitadel 550 Invalid recipientCatch All Email for Old Domain?Suggestion required for Mailbox migration from Mailenable 7.5 POP/SMTP to Exchange ServerRedirect mail to site with no domainHow to set reverse DNS in AWS for my private nameserver?Is it Okay for an MX Record to Differ from Incoming/Outgoing Mail Server Address?





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0















Hoping you can help, I'll preface to say that I'm working for a small company and I'm the "IT Guy" as I'm not sure what to ask google, and I've searched here for hours, and still no closer to an answer, so I'm looking for help as I'm a bit out of my depth.



Long story short, I've migrated server for the website to a new server. As we have multiple users not all based in the same location and none are computer literate, it was decided that we would keep the old server for email for now until we can come up with a good solution to get them all onto the new one.



I changed the DNS and set the records on my new server as follows:



MX   mydomain.com          mail.mydomain.com               10     14400
A mail.mydomain.com xx.xx.xx.xx (Original IP) 14400
A mydomain.com xx.xx.xx.xx (New IP) 3600


I made no changes to the old server, and now I can send emails out, but now can no longer receive them getting the following error:



The mail system <useraddress@mydomain.com>: connect to mail.mydomain.com[xx.xx.xx.xx]:25: (NEW IP)
Operation timed out


I am at my wits end how to solve this. One thing I noticed is that the bouncebacks get the New IP rather than the old one, so this makes me think I've messed something up on setup.



Hoping someone can help me figure out what it should be. Please let me know if you need additional information.



Cheers









share







New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

    – Michael Hampton
    4 mins ago




















0















Hoping you can help, I'll preface to say that I'm working for a small company and I'm the "IT Guy" as I'm not sure what to ask google, and I've searched here for hours, and still no closer to an answer, so I'm looking for help as I'm a bit out of my depth.



Long story short, I've migrated server for the website to a new server. As we have multiple users not all based in the same location and none are computer literate, it was decided that we would keep the old server for email for now until we can come up with a good solution to get them all onto the new one.



I changed the DNS and set the records on my new server as follows:



MX   mydomain.com          mail.mydomain.com               10     14400
A mail.mydomain.com xx.xx.xx.xx (Original IP) 14400
A mydomain.com xx.xx.xx.xx (New IP) 3600


I made no changes to the old server, and now I can send emails out, but now can no longer receive them getting the following error:



The mail system <useraddress@mydomain.com>: connect to mail.mydomain.com[xx.xx.xx.xx]:25: (NEW IP)
Operation timed out


I am at my wits end how to solve this. One thing I noticed is that the bouncebacks get the New IP rather than the old one, so this makes me think I've messed something up on setup.



Hoping someone can help me figure out what it should be. Please let me know if you need additional information.



Cheers









share







New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

    – Michael Hampton
    4 mins ago
















0












0








0








Hoping you can help, I'll preface to say that I'm working for a small company and I'm the "IT Guy" as I'm not sure what to ask google, and I've searched here for hours, and still no closer to an answer, so I'm looking for help as I'm a bit out of my depth.



Long story short, I've migrated server for the website to a new server. As we have multiple users not all based in the same location and none are computer literate, it was decided that we would keep the old server for email for now until we can come up with a good solution to get them all onto the new one.



I changed the DNS and set the records on my new server as follows:



MX   mydomain.com          mail.mydomain.com               10     14400
A mail.mydomain.com xx.xx.xx.xx (Original IP) 14400
A mydomain.com xx.xx.xx.xx (New IP) 3600


I made no changes to the old server, and now I can send emails out, but now can no longer receive them getting the following error:



The mail system <useraddress@mydomain.com>: connect to mail.mydomain.com[xx.xx.xx.xx]:25: (NEW IP)
Operation timed out


I am at my wits end how to solve this. One thing I noticed is that the bouncebacks get the New IP rather than the old one, so this makes me think I've messed something up on setup.



Hoping someone can help me figure out what it should be. Please let me know if you need additional information.



Cheers









share







New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












Hoping you can help, I'll preface to say that I'm working for a small company and I'm the "IT Guy" as I'm not sure what to ask google, and I've searched here for hours, and still no closer to an answer, so I'm looking for help as I'm a bit out of my depth.



Long story short, I've migrated server for the website to a new server. As we have multiple users not all based in the same location and none are computer literate, it was decided that we would keep the old server for email for now until we can come up with a good solution to get them all onto the new one.



I changed the DNS and set the records on my new server as follows:



MX   mydomain.com          mail.mydomain.com               10     14400
A mail.mydomain.com xx.xx.xx.xx (Original IP) 14400
A mydomain.com xx.xx.xx.xx (New IP) 3600


I made no changes to the old server, and now I can send emails out, but now can no longer receive them getting the following error:



The mail system <useraddress@mydomain.com>: connect to mail.mydomain.com[xx.xx.xx.xx]:25: (NEW IP)
Operation timed out


I am at my wits end how to solve this. One thing I noticed is that the bouncebacks get the New IP rather than the old one, so this makes me think I've messed something up on setup.



Hoping someone can help me figure out what it should be. Please let me know if you need additional information.



Cheers







email-server reverse-dns email-bounces





share







New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.










share







New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








share



share






New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









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New contributor




Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Andrew is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.













  • It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

    – Michael Hampton
    4 mins ago





















  • It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

    – Michael Hampton
    4 mins ago



















It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

– Michael Hampton
4 mins ago







It smells like someone put the wrong IP address in the wrong record. Check your actual DNS records. If you don't find the problem, show your real domain name. It is probably not possible to answer this without it.

– Michael Hampton
4 mins ago












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