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Does Windows 10's telemetry include sending *.doc files if Word crashed?


What are the privacy and security implications of Windows TelemetryDoes Windows 10 leak information about your IP address?LastPass Secure Notes Leak? - Is Spell Check and Typing Telemetry of LP Secure Notes a Significant Leak in Windows 10 Edge ExtensionWhere does Windows 10 save Keyboard input?Blocking Windows 10 telemetry destinations with Windows FirewallHow can I prevent all Windows 10 Telemetry?Stopping, editing, then sending packets in Windows 10Does Windows Subsystem for Linux provide additional security (VM-like isolation) over running native Windows programs?Does Windows Update modify Hosts file?How does Windows knows a particular software is an AV?













71















I'm reading through the extensive description on which data is acquired by Microsoft's telemetry 1 including the following paragraph:




User generated files -- files that are indicated as a potential cause for a crash or hang. For example, .doc, .ppt, .csv files




I was wondering whether Microsoft actually gathers data from a Word document, in case word crashes (hope on being wrong on this one).



Is Microsoft getting the 'whole' file, only a paragraph or am I misreading that part of the documentation?










share|improve this question









New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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  • 3





    I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

    – Peter Mortensen
    2 days ago








  • 8





    Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

    – Xander
    2 days ago






  • 2





    Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

    – eckes
    yesterday
















71















I'm reading through the extensive description on which data is acquired by Microsoft's telemetry 1 including the following paragraph:




User generated files -- files that are indicated as a potential cause for a crash or hang. For example, .doc, .ppt, .csv files




I was wondering whether Microsoft actually gathers data from a Word document, in case word crashes (hope on being wrong on this one).



Is Microsoft getting the 'whole' file, only a paragraph or am I misreading that part of the documentation?










share|improve this question









New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 3





    I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

    – Peter Mortensen
    2 days ago








  • 8





    Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

    – Xander
    2 days ago






  • 2





    Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

    – eckes
    yesterday














71












71








71


13






I'm reading through the extensive description on which data is acquired by Microsoft's telemetry 1 including the following paragraph:




User generated files -- files that are indicated as a potential cause for a crash or hang. For example, .doc, .ppt, .csv files




I was wondering whether Microsoft actually gathers data from a Word document, in case word crashes (hope on being wrong on this one).



Is Microsoft getting the 'whole' file, only a paragraph or am I misreading that part of the documentation?










share|improve this question









New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












I'm reading through the extensive description on which data is acquired by Microsoft's telemetry 1 including the following paragraph:




User generated files -- files that are indicated as a potential cause for a crash or hang. For example, .doc, .ppt, .csv files




I was wondering whether Microsoft actually gathers data from a Word document, in case word crashes (hope on being wrong on this one).



Is Microsoft getting the 'whole' file, only a paragraph or am I misreading that part of the documentation?







data-leakage windows-10






share|improve this question









New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 2 days ago









Peter Mortensen

69849




69849






New contributor




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Check out our Code of Conduct.









asked 2 days ago









VoodooCodeVoodooCode

458126




458126




New contributor




VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






VoodooCode is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 3





    I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

    – Peter Mortensen
    2 days ago








  • 8





    Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

    – Xander
    2 days ago






  • 2





    Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

    – eckes
    yesterday














  • 3





    I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

    – Peter Mortensen
    2 days ago








  • 8





    Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

    – Xander
    2 days ago






  • 2





    Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

    – eckes
    yesterday








3




3





I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

– Peter Mortensen
2 days ago







I don't think .doc files are very common these days. Isn't it a 1990s thing? (.docx today?)

– Peter Mortensen
2 days ago






8




8





Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

– Xander
2 days ago





Note that this document is specific to what may be gathered for full-level diagnostic data. If you've set your diagnostic data level to basic, this data is not subject to being gathered by telemetry. docs.microsoft.com/en-us/windows/privacy/…

– Xander
2 days ago




2




2





Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

– eckes
yesterday





Do not forget about malware scanners, they normally explicitely ask to transfer suspicious content if cloud scanning/intelligence is activated.

– eckes
yesterday










2 Answers
2






active

oldest

votes


















62














Here is what they spy on, finally officially admitted after being proved again and again by different independent sources. That should make a pretty good idea on what actually is transmitted.



To actually see what's being reported you can give yourself permissions for
%ProgramData%MicrosoftDiagnosis directory and look what's in there, but the file are encrypted which is a very suspicious thing.



What you can look at in the newer version is the Diagnostic Data Viewer. But that does NOT guarantee or prove that there is documents privacy in any way.



At this point my guess is that they will transmit parts of files that generated crashes, or if they consider proper to do so and definitely can transmit any type of document via the encrypted content in Diagnosis and https as the transmission way.



Their EULA states:




Finally, we will access, disclose and preserve personal data,
including your content (such as the content of your emails, other
private communications or files in private folders), when we have a
good faith belief that doing so is necessary to: comply with
applicable law or respond to valid legal process, including from law
enforcement or other government agencies;
2. protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or
serious injury of anyone; 3. operate and maintain the security of our
services, including to prevent or stop an attack on our computer
systems or networks; or
4. protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive
information indicating that someone is using our services to traffic
in stolen intellectual or physical property of Microsoft, we will not
inspect a customer's private content ourselves, but we may refer the
matter to law enforcement.




Conclusion: they can and will do it at will.






share|improve this answer





















  • 15





    While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

    – Adriano Repetti
    2 days ago








  • 7





    Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

    – Adriano Repetti
    2 days ago






  • 33





    the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

    – brichins
    2 days ago






  • 8





    @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

    – Chris Hayes
    yesterday






  • 8





    @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

    – brichins
    yesterday



















31














Memory dumps often have document contents



It's worth noting that if you're sending a memory dump of a crashed application at the moment of its crash (which is a reasonable way of analyzing crashes) then that memory dump is very likely to include the contents of whatever document(s) were opened in that app at the time. So if you're "just" sending app crash debug information, then that by necessity means that sometimes you're also sending confidential user documents in it.






share|improve this answer

























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    2 Answers
    2






    active

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    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    62














    Here is what they spy on, finally officially admitted after being proved again and again by different independent sources. That should make a pretty good idea on what actually is transmitted.



    To actually see what's being reported you can give yourself permissions for
    %ProgramData%MicrosoftDiagnosis directory and look what's in there, but the file are encrypted which is a very suspicious thing.



    What you can look at in the newer version is the Diagnostic Data Viewer. But that does NOT guarantee or prove that there is documents privacy in any way.



    At this point my guess is that they will transmit parts of files that generated crashes, or if they consider proper to do so and definitely can transmit any type of document via the encrypted content in Diagnosis and https as the transmission way.



    Their EULA states:




    Finally, we will access, disclose and preserve personal data,
    including your content (such as the content of your emails, other
    private communications or files in private folders), when we have a
    good faith belief that doing so is necessary to: comply with
    applicable law or respond to valid legal process, including from law
    enforcement or other government agencies;
    2. protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or
    serious injury of anyone; 3. operate and maintain the security of our
    services, including to prevent or stop an attack on our computer
    systems or networks; or
    4. protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive
    information indicating that someone is using our services to traffic
    in stolen intellectual or physical property of Microsoft, we will not
    inspect a customer's private content ourselves, but we may refer the
    matter to law enforcement.




    Conclusion: they can and will do it at will.






    share|improve this answer





















    • 15





      While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

      – Adriano Repetti
      2 days ago








    • 7





      Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

      – Adriano Repetti
      2 days ago






    • 33





      the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

      – brichins
      2 days ago






    • 8





      @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

      – Chris Hayes
      yesterday






    • 8





      @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

      – brichins
      yesterday
















    62














    Here is what they spy on, finally officially admitted after being proved again and again by different independent sources. That should make a pretty good idea on what actually is transmitted.



    To actually see what's being reported you can give yourself permissions for
    %ProgramData%MicrosoftDiagnosis directory and look what's in there, but the file are encrypted which is a very suspicious thing.



    What you can look at in the newer version is the Diagnostic Data Viewer. But that does NOT guarantee or prove that there is documents privacy in any way.



    At this point my guess is that they will transmit parts of files that generated crashes, or if they consider proper to do so and definitely can transmit any type of document via the encrypted content in Diagnosis and https as the transmission way.



    Their EULA states:




    Finally, we will access, disclose and preserve personal data,
    including your content (such as the content of your emails, other
    private communications or files in private folders), when we have a
    good faith belief that doing so is necessary to: comply with
    applicable law or respond to valid legal process, including from law
    enforcement or other government agencies;
    2. protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or
    serious injury of anyone; 3. operate and maintain the security of our
    services, including to prevent or stop an attack on our computer
    systems or networks; or
    4. protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive
    information indicating that someone is using our services to traffic
    in stolen intellectual or physical property of Microsoft, we will not
    inspect a customer's private content ourselves, but we may refer the
    matter to law enforcement.




    Conclusion: they can and will do it at will.






    share|improve this answer





















    • 15





      While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

      – Adriano Repetti
      2 days ago








    • 7





      Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

      – Adriano Repetti
      2 days ago






    • 33





      the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

      – brichins
      2 days ago






    • 8





      @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

      – Chris Hayes
      yesterday






    • 8





      @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

      – brichins
      yesterday














    62












    62








    62







    Here is what they spy on, finally officially admitted after being proved again and again by different independent sources. That should make a pretty good idea on what actually is transmitted.



    To actually see what's being reported you can give yourself permissions for
    %ProgramData%MicrosoftDiagnosis directory and look what's in there, but the file are encrypted which is a very suspicious thing.



    What you can look at in the newer version is the Diagnostic Data Viewer. But that does NOT guarantee or prove that there is documents privacy in any way.



    At this point my guess is that they will transmit parts of files that generated crashes, or if they consider proper to do so and definitely can transmit any type of document via the encrypted content in Diagnosis and https as the transmission way.



    Their EULA states:




    Finally, we will access, disclose and preserve personal data,
    including your content (such as the content of your emails, other
    private communications or files in private folders), when we have a
    good faith belief that doing so is necessary to: comply with
    applicable law or respond to valid legal process, including from law
    enforcement or other government agencies;
    2. protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or
    serious injury of anyone; 3. operate and maintain the security of our
    services, including to prevent or stop an attack on our computer
    systems or networks; or
    4. protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive
    information indicating that someone is using our services to traffic
    in stolen intellectual or physical property of Microsoft, we will not
    inspect a customer's private content ourselves, but we may refer the
    matter to law enforcement.




    Conclusion: they can and will do it at will.






    share|improve this answer















    Here is what they spy on, finally officially admitted after being proved again and again by different independent sources. That should make a pretty good idea on what actually is transmitted.



    To actually see what's being reported you can give yourself permissions for
    %ProgramData%MicrosoftDiagnosis directory and look what's in there, but the file are encrypted which is a very suspicious thing.



    What you can look at in the newer version is the Diagnostic Data Viewer. But that does NOT guarantee or prove that there is documents privacy in any way.



    At this point my guess is that they will transmit parts of files that generated crashes, or if they consider proper to do so and definitely can transmit any type of document via the encrypted content in Diagnosis and https as the transmission way.



    Their EULA states:




    Finally, we will access, disclose and preserve personal data,
    including your content (such as the content of your emails, other
    private communications or files in private folders), when we have a
    good faith belief that doing so is necessary to: comply with
    applicable law or respond to valid legal process, including from law
    enforcement or other government agencies;
    2. protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or
    serious injury of anyone; 3. operate and maintain the security of our
    services, including to prevent or stop an attack on our computer
    systems or networks; or
    4. protect the rights or property of Microsoft, including enforcing the terms governing the use of the services - however, if we receive
    information indicating that someone is using our services to traffic
    in stolen intellectual or physical property of Microsoft, we will not
    inspect a customer's private content ourselves, but we may refer the
    matter to law enforcement.




    Conclusion: they can and will do it at will.







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited 2 days ago









    Esa Jokinen

    2,008613




    2,008613










    answered 2 days ago









    OvermindOvermind

    4,290717




    4,290717








    • 15





      While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

      – Adriano Repetti
      2 days ago








    • 7





      Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

      – Adriano Repetti
      2 days ago






    • 33





      the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

      – brichins
      2 days ago






    • 8





      @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

      – Chris Hayes
      yesterday






    • 8





      @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

      – brichins
      yesterday














    • 15





      While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

      – Adriano Repetti
      2 days ago








    • 7





      Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

      – Adriano Repetti
      2 days ago






    • 33





      the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

      – brichins
      2 days ago






    • 8





      @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

      – Chris Hayes
      yesterday






    • 8





      @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

      – brichins
      yesterday








    15




    15





    While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

    – Adriano Repetti
    2 days ago







    While the answer is actually "yes, they could" the EULA snippet you cited has nothing to do with that. To investigate a crash has NOTHING to do with 1,4. Also note that crash data is an opt-in while for points mentioned in EULA you basically give them the rights to do what they want but only in those very specific circumstances (that "...at will" is incredibly misleading, IMHO).

    – Adriano Repetti
    2 days ago






    7




    7





    Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

    – Adriano Repetti
    2 days ago





    Is it a serious question? Because it'd be a HUGE law infringement, and - on the contrary of cloud services - they distribute the evidence (virtually anyone can inspect the decompiled source code). Given that MS is not an anonymous developer hidden somewhere in world...there are MUCH more chances that any on-line service is misusing your data (oh well, they actually tell you that they do then...) or just some obscure desktop (or mobile...) app...

    – Adriano Repetti
    2 days ago




    33




    33





    the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

    – brichins
    2 days ago





    the file[s] are encrypted which is a very suspicious thing. Why? They're copies of documents you already own and control, and the OS can already read them and extract diagnostic (and personal) data if they so choose. It makes perfect sense to encrypt private data before sending it over the internet. The fact that they're sending it is suspicious, but not the encryption.

    – brichins
    2 days ago




    8




    8





    @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

    – Chris Hayes
    yesterday





    @DavidSchwartz Encrypting it at rest is useful if the user deletes the original file, in which case they wouldn't expect to have a readable copy of it sitting on their disk still.

    – Chris Hayes
    yesterday




    8




    8





    @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

    – brichins
    yesterday





    @DavidSchwartz Encryption at rest is nearly always a good thing, especially (as in this case) if the contents are a) unknown but potentially sensitive and b) not intended for user consumption or immediate use. As Chris pointed out, the user has reason to expect that if they delete something, it's gone - not duplicated out of sight. Also, diagnostic info should be kept around even (perhaps especially) if the source data has been removed.

    – brichins
    yesterday













    31














    Memory dumps often have document contents



    It's worth noting that if you're sending a memory dump of a crashed application at the moment of its crash (which is a reasonable way of analyzing crashes) then that memory dump is very likely to include the contents of whatever document(s) were opened in that app at the time. So if you're "just" sending app crash debug information, then that by necessity means that sometimes you're also sending confidential user documents in it.






    share|improve this answer






























      31














      Memory dumps often have document contents



      It's worth noting that if you're sending a memory dump of a crashed application at the moment of its crash (which is a reasonable way of analyzing crashes) then that memory dump is very likely to include the contents of whatever document(s) were opened in that app at the time. So if you're "just" sending app crash debug information, then that by necessity means that sometimes you're also sending confidential user documents in it.






      share|improve this answer




























        31












        31








        31







        Memory dumps often have document contents



        It's worth noting that if you're sending a memory dump of a crashed application at the moment of its crash (which is a reasonable way of analyzing crashes) then that memory dump is very likely to include the contents of whatever document(s) were opened in that app at the time. So if you're "just" sending app crash debug information, then that by necessity means that sometimes you're also sending confidential user documents in it.






        share|improve this answer















        Memory dumps often have document contents



        It's worth noting that if you're sending a memory dump of a crashed application at the moment of its crash (which is a reasonable way of analyzing crashes) then that memory dump is very likely to include the contents of whatever document(s) were opened in that app at the time. So if you're "just" sending app crash debug information, then that by necessity means that sometimes you're also sending confidential user documents in it.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited yesterday

























        answered yesterday









        PeterisPeteris

        6,11811826




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