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Server 2012 R2 stuck checking for updates from WSUS server


WSUS not making available all updatesWSUS Shows Incorrect Version & WSUS (isolated) fails to download updatesWSUS server not authenticating to itself for updatesWSUS clients can't find updatesWSUS Content folder not retaining updatesWindows 2012 R2 Very unexpected server restart after automatic updatedWSUS clients failing to get updates with error 80072EE2Windows Update 800F0922Injecting Updates via Dism gives error 50 all the timeReinstallling WSUS After full removal failure













1















I have a 2012 R2 WSUS server, and many 2012 R2 clients.



One of my servers only, completed installing a batch of updates, and now upon every check for updates, it gets stuck "Checking for updates".



The last entry in the WindowsUpdate.log file is as below:



2016-12-14  16:13:46:201     732    5b0 AU  User login event timer expired for session id: 1.
2016-12-14 16:13:46:202 732 5b0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-12-14 16:13:46:202 732 5b0 AU #############
2016-12-14 16:13:46:202 732 5b0 AU ## START ## AU: Install updates
2016-12-14 16:13:46:202 732 5b0 AU #########
2016-12-14 16:13:46:202 732 5b0 AU # Initiating scheduled install
2016-12-14 16:13:46:210 732 5b0 AU WARNING: There are no approved updates to install
2016-12-14 16:13:46:210 732 5b0 AU # Exit code = 0x8024000C
2016-12-14 16:13:46:210 732 5b0 AU #########
2016-12-14 16:13:46:210 732 5b0 AU ## END ## AU: Install updates
2016-12-14 16:13:46:210 732 5b0 AU #############


Wsus reports 4 updates needing to be installed on the server, so I am expecting the client to return that information, and attempt to install those 4 updates.



I have tried running the Windows update trouble shooter, which found two issues and fixed them. I restarted several times, to no avail.



I also tried removing the software distribution folder and retrying, but no change.



I am now running an sfc /scannow now, as well as some DISM /scanhealth and restorehealth commands to check for issues.



Is there anything else I can check to determine why WU forever sits checking for updates? My other servers are all ok.










share|improve this question


















  • 1





    WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

    – joeqwerty
    Dec 14 '16 at 16:51








  • 1





    The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

    – James Edmonds
    Dec 14 '16 at 16:57











  • I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

    – James Edmonds
    Dec 14 '16 at 17:04











  • Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

    – JBaldridge
    Dec 15 '16 at 11:42











  • The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

    – James Edmonds
    Dec 15 '16 at 11:58
















1















I have a 2012 R2 WSUS server, and many 2012 R2 clients.



One of my servers only, completed installing a batch of updates, and now upon every check for updates, it gets stuck "Checking for updates".



The last entry in the WindowsUpdate.log file is as below:



2016-12-14  16:13:46:201     732    5b0 AU  User login event timer expired for session id: 1.
2016-12-14 16:13:46:202 732 5b0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-12-14 16:13:46:202 732 5b0 AU #############
2016-12-14 16:13:46:202 732 5b0 AU ## START ## AU: Install updates
2016-12-14 16:13:46:202 732 5b0 AU #########
2016-12-14 16:13:46:202 732 5b0 AU # Initiating scheduled install
2016-12-14 16:13:46:210 732 5b0 AU WARNING: There are no approved updates to install
2016-12-14 16:13:46:210 732 5b0 AU # Exit code = 0x8024000C
2016-12-14 16:13:46:210 732 5b0 AU #########
2016-12-14 16:13:46:210 732 5b0 AU ## END ## AU: Install updates
2016-12-14 16:13:46:210 732 5b0 AU #############


Wsus reports 4 updates needing to be installed on the server, so I am expecting the client to return that information, and attempt to install those 4 updates.



I have tried running the Windows update trouble shooter, which found two issues and fixed them. I restarted several times, to no avail.



I also tried removing the software distribution folder and retrying, but no change.



I am now running an sfc /scannow now, as well as some DISM /scanhealth and restorehealth commands to check for issues.



Is there anything else I can check to determine why WU forever sits checking for updates? My other servers are all ok.










share|improve this question


















  • 1





    WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

    – joeqwerty
    Dec 14 '16 at 16:51








  • 1





    The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

    – James Edmonds
    Dec 14 '16 at 16:57











  • I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

    – James Edmonds
    Dec 14 '16 at 17:04











  • Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

    – JBaldridge
    Dec 15 '16 at 11:42











  • The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

    – James Edmonds
    Dec 15 '16 at 11:58














1












1








1








I have a 2012 R2 WSUS server, and many 2012 R2 clients.



One of my servers only, completed installing a batch of updates, and now upon every check for updates, it gets stuck "Checking for updates".



The last entry in the WindowsUpdate.log file is as below:



2016-12-14  16:13:46:201     732    5b0 AU  User login event timer expired for session id: 1.
2016-12-14 16:13:46:202 732 5b0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-12-14 16:13:46:202 732 5b0 AU #############
2016-12-14 16:13:46:202 732 5b0 AU ## START ## AU: Install updates
2016-12-14 16:13:46:202 732 5b0 AU #########
2016-12-14 16:13:46:202 732 5b0 AU # Initiating scheduled install
2016-12-14 16:13:46:210 732 5b0 AU WARNING: There are no approved updates to install
2016-12-14 16:13:46:210 732 5b0 AU # Exit code = 0x8024000C
2016-12-14 16:13:46:210 732 5b0 AU #########
2016-12-14 16:13:46:210 732 5b0 AU ## END ## AU: Install updates
2016-12-14 16:13:46:210 732 5b0 AU #############


Wsus reports 4 updates needing to be installed on the server, so I am expecting the client to return that information, and attempt to install those 4 updates.



I have tried running the Windows update trouble shooter, which found two issues and fixed them. I restarted several times, to no avail.



I also tried removing the software distribution folder and retrying, but no change.



I am now running an sfc /scannow now, as well as some DISM /scanhealth and restorehealth commands to check for issues.



Is there anything else I can check to determine why WU forever sits checking for updates? My other servers are all ok.










share|improve this question














I have a 2012 R2 WSUS server, and many 2012 R2 clients.



One of my servers only, completed installing a batch of updates, and now upon every check for updates, it gets stuck "Checking for updates".



The last entry in the WindowsUpdate.log file is as below:



2016-12-14  16:13:46:201     732    5b0 AU  User login event timer expired for session id: 1.
2016-12-14 16:13:46:202 732 5b0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2016-12-14 16:13:46:202 732 5b0 AU #############
2016-12-14 16:13:46:202 732 5b0 AU ## START ## AU: Install updates
2016-12-14 16:13:46:202 732 5b0 AU #########
2016-12-14 16:13:46:202 732 5b0 AU # Initiating scheduled install
2016-12-14 16:13:46:210 732 5b0 AU WARNING: There are no approved updates to install
2016-12-14 16:13:46:210 732 5b0 AU # Exit code = 0x8024000C
2016-12-14 16:13:46:210 732 5b0 AU #########
2016-12-14 16:13:46:210 732 5b0 AU ## END ## AU: Install updates
2016-12-14 16:13:46:210 732 5b0 AU #############


Wsus reports 4 updates needing to be installed on the server, so I am expecting the client to return that information, and attempt to install those 4 updates.



I have tried running the Windows update trouble shooter, which found two issues and fixed them. I restarted several times, to no avail.



I also tried removing the software distribution folder and retrying, but no change.



I am now running an sfc /scannow now, as well as some DISM /scanhealth and restorehealth commands to check for issues.



Is there anything else I can check to determine why WU forever sits checking for updates? My other servers are all ok.







windows-server-2012-r2 update wsus windows-update






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Dec 14 '16 at 16:40









James EdmondsJames Edmonds

75132139




75132139








  • 1





    WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

    – joeqwerty
    Dec 14 '16 at 16:51








  • 1





    The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

    – James Edmonds
    Dec 14 '16 at 16:57











  • I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

    – James Edmonds
    Dec 14 '16 at 17:04











  • Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

    – JBaldridge
    Dec 15 '16 at 11:42











  • The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

    – James Edmonds
    Dec 15 '16 at 11:58














  • 1





    WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

    – joeqwerty
    Dec 14 '16 at 16:51








  • 1





    The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

    – James Edmonds
    Dec 14 '16 at 16:57











  • I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

    – James Edmonds
    Dec 14 '16 at 17:04











  • Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

    – JBaldridge
    Dec 15 '16 at 11:42











  • The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

    – James Edmonds
    Dec 15 '16 at 11:58








1




1





WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

– joeqwerty
Dec 14 '16 at 16:51







WARNING: There are no approved updates to install - Have you made sure these updates are approved? Have you checked to see if these updates are hidden on the server?

– joeqwerty
Dec 14 '16 at 16:51






1




1





The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

– James Edmonds
Dec 14 '16 at 16:57





The updates are indeed approved. If I run a report against this server, it lists 2 flash security updates, and 2 updates for Windows Server 2012 R2. All have approval status of Install, and status of not installed. I have installed these on other servers today without issue.

– James Edmonds
Dec 14 '16 at 16:57













I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

– James Edmonds
Dec 14 '16 at 17:04





I just ran the troubleshooter again, and it looks to report the same issues again (Service registration is missing or corrupt, and problems installing recent updates), even though the troubleshooter reportedly fixed these on the last run. Should I run through the whole reset process for the update components: support.microsoft.com/en-gb/kb/971058

– James Edmonds
Dec 14 '16 at 17:04













Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

– JBaldridge
Dec 15 '16 at 11:42





Are those updates downloaded to your wsus server? They might be approved but not on the server yet and thus won't install. Add a column to wsus to show that. Do those updates depend on other updates?

– JBaldridge
Dec 15 '16 at 11:42













The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

– James Edmonds
Dec 15 '16 at 11:58





The updates are downloaded, as I have installed them on other servers. They do depend on two prior updates, both of which are installed.

– James Edmonds
Dec 15 '16 at 11:58










2 Answers
2






active

oldest

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0














Server finally showed me some updates after 2 days of "Checking for updates" and a server restart.






share|improve this answer































    0














    open and run this link from microsoft;



    https://aka.ms/diag_wu



    to get this link otherwise (or if you dont trust the link above), you can also;
    - stop the update service
    - delete the software distribution folder
    - go to windows update and tell it to check.. it will give an error.. follow through the more info and support links until you get to troubleshooting option.





    share








    New contributor




    Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.




















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      2 Answers
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      2 Answers
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      active

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      0














      Server finally showed me some updates after 2 days of "Checking for updates" and a server restart.






      share|improve this answer




























        0














        Server finally showed me some updates after 2 days of "Checking for updates" and a server restart.






        share|improve this answer


























          0












          0








          0







          Server finally showed me some updates after 2 days of "Checking for updates" and a server restart.






          share|improve this answer













          Server finally showed me some updates after 2 days of "Checking for updates" and a server restart.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Dec 16 '16 at 16:49









          James EdmondsJames Edmonds

          75132139




          75132139

























              0














              open and run this link from microsoft;



              https://aka.ms/diag_wu



              to get this link otherwise (or if you dont trust the link above), you can also;
              - stop the update service
              - delete the software distribution folder
              - go to windows update and tell it to check.. it will give an error.. follow through the more info and support links until you get to troubleshooting option.





              share








              New contributor




              Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.

























                0














                open and run this link from microsoft;



                https://aka.ms/diag_wu



                to get this link otherwise (or if you dont trust the link above), you can also;
                - stop the update service
                - delete the software distribution folder
                - go to windows update and tell it to check.. it will give an error.. follow through the more info and support links until you get to troubleshooting option.





                share








                New contributor




                Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.























                  0












                  0








                  0







                  open and run this link from microsoft;



                  https://aka.ms/diag_wu



                  to get this link otherwise (or if you dont trust the link above), you can also;
                  - stop the update service
                  - delete the software distribution folder
                  - go to windows update and tell it to check.. it will give an error.. follow through the more info and support links until you get to troubleshooting option.





                  share








                  New contributor




                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.










                  open and run this link from microsoft;



                  https://aka.ms/diag_wu



                  to get this link otherwise (or if you dont trust the link above), you can also;
                  - stop the update service
                  - delete the software distribution folder
                  - go to windows update and tell it to check.. it will give an error.. follow through the more info and support links until you get to troubleshooting option.






                  share








                  New contributor




                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.








                  share


                  share






                  New contributor




                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered 9 mins ago









                  RichRich

                  1




                  1




                  New contributor




                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  Rich is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






























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