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WSUS console is broken. “unload snap-in” never completes


WSUS not making available all updatesCan't install/uninstall WSUS 3Why does one WSUS downstream fail replication but others don't?WSUS console : Unable to connect to server from wsus consoleWSUS Content folder not retaining updatesWSUS clients failing to check for updates error 80072F8FWSUS corrupted: Can't uninstall, repair, or remove (Error 0x800f0831)Badly-formatted WSUS 2016 update reportsUnable to Windows Update and WSUS brokenIssue installing Azure AD Connect ADFS Health Agent













0















I recently setup a new WSUS server (Server 2016 Core) and installed the console on my admin workstation. Everything was working fine but at some point something happened to the console and now it says "An unexpected error occurred". I'm given the options of unloading the WSUS span-in or copy the error message to the clipboard.



WSUS console



The process of unloading the snap-in never completes. Fortunately, the WSUS server itself still seems to work fine because I can use PowerShell to list needed updates and deny or approve them.



I've tried clearing the cached files from the console via File > Options... but that had no effect. I've also uninstalled the console and reinstalled it.



Any other ideas?










share|improve this question














bumped to the homepage by Community 7 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

    – JBaldridge
    Dec 2 '16 at 16:45











  • Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

    – Chris76786777
    Dec 2 '16 at 18:00











  • WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

    – JBaldridge
    Dec 2 '16 at 18:12
















0















I recently setup a new WSUS server (Server 2016 Core) and installed the console on my admin workstation. Everything was working fine but at some point something happened to the console and now it says "An unexpected error occurred". I'm given the options of unloading the WSUS span-in or copy the error message to the clipboard.



WSUS console



The process of unloading the snap-in never completes. Fortunately, the WSUS server itself still seems to work fine because I can use PowerShell to list needed updates and deny or approve them.



I've tried clearing the cached files from the console via File > Options... but that had no effect. I've also uninstalled the console and reinstalled it.



Any other ideas?










share|improve this question














bumped to the homepage by Community 7 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

    – JBaldridge
    Dec 2 '16 at 16:45











  • Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

    – Chris76786777
    Dec 2 '16 at 18:00











  • WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

    – JBaldridge
    Dec 2 '16 at 18:12














0












0








0








I recently setup a new WSUS server (Server 2016 Core) and installed the console on my admin workstation. Everything was working fine but at some point something happened to the console and now it says "An unexpected error occurred". I'm given the options of unloading the WSUS span-in or copy the error message to the clipboard.



WSUS console



The process of unloading the snap-in never completes. Fortunately, the WSUS server itself still seems to work fine because I can use PowerShell to list needed updates and deny or approve them.



I've tried clearing the cached files from the console via File > Options... but that had no effect. I've also uninstalled the console and reinstalled it.



Any other ideas?










share|improve this question














I recently setup a new WSUS server (Server 2016 Core) and installed the console on my admin workstation. Everything was working fine but at some point something happened to the console and now it says "An unexpected error occurred". I'm given the options of unloading the WSUS span-in or copy the error message to the clipboard.



WSUS console



The process of unloading the snap-in never completes. Fortunately, the WSUS server itself still seems to work fine because I can use PowerShell to list needed updates and deny or approve them.



I've tried clearing the cached files from the console via File > Options... but that had no effect. I've also uninstalled the console and reinstalled it.



Any other ideas?







windows wsus windows-server-2016






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Dec 1 '16 at 16:42









Chris76786777Chris76786777

56911334




56911334





bumped to the homepage by Community 7 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community 7 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

    – JBaldridge
    Dec 2 '16 at 16:45











  • Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

    – Chris76786777
    Dec 2 '16 at 18:00











  • WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

    – JBaldridge
    Dec 2 '16 at 18:12



















  • What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

    – JBaldridge
    Dec 2 '16 at 16:45











  • Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

    – Chris76786777
    Dec 2 '16 at 18:00











  • WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

    – JBaldridge
    Dec 2 '16 at 18:12

















What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

– JBaldridge
Dec 2 '16 at 16:45





What happens if you disable your network before you load the WSUS console? Will it go ahead and open for you then? I am not sure but it might help narrow down if the problem is local or remote. If it does load then maybe there's a breakdown in the connection process.

– JBaldridge
Dec 2 '16 at 16:45













Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

– Chris76786777
Dec 2 '16 at 18:00





Good though but it didn't help. Even a console on another machine is broken still (I tried it yesterday). After disabling networking and clearing the console's cache, it still started up broken. I'm surprised by that. My guess is there's something wrong with the database on the server but how it broke the console so severely is a mystery.

– Chris76786777
Dec 2 '16 at 18:00













WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

– JBaldridge
Dec 2 '16 at 18:12





WSUS is kind of a beast to find out why it's doing what it is doing. If you can connect to the WSUS database try looking at dbo.tbSingletonData -> ResetStateMachineNeeded and if that is True (1) then that will pretty much eat your WSUS server and cause connection issues locally on the console so I would imagine also remotely. If it's 0 then I'm not too sure.

– JBaldridge
Dec 2 '16 at 18:12










1 Answer
1






active

oldest

votes


















0














If you can switch to the GUI version (Yes, Is possible, you can go back to the core version after this change), Try this:



Stop IIS service.



Go to IIS console --> Application Pool --> Right Click on WsusPool -->Advance Settings.



Under Recycling --> Make sure to set the Private Memory Limit (KB) to 8000000
(you may need to assign more memory (RAM) to your server).



Restart IIS service.



Make sure the WsusPool is Started (IIS console --> Application Pool --> WsusPool Status).



Open WSUS console.






share|improve this answer
























  • I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

    – Chris76786777
    Dec 1 '16 at 20:06













Your Answer








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1 Answer
1






active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









0














If you can switch to the GUI version (Yes, Is possible, you can go back to the core version after this change), Try this:



Stop IIS service.



Go to IIS console --> Application Pool --> Right Click on WsusPool -->Advance Settings.



Under Recycling --> Make sure to set the Private Memory Limit (KB) to 8000000
(you may need to assign more memory (RAM) to your server).



Restart IIS service.



Make sure the WsusPool is Started (IIS console --> Application Pool --> WsusPool Status).



Open WSUS console.






share|improve this answer
























  • I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

    – Chris76786777
    Dec 1 '16 at 20:06


















0














If you can switch to the GUI version (Yes, Is possible, you can go back to the core version after this change), Try this:



Stop IIS service.



Go to IIS console --> Application Pool --> Right Click on WsusPool -->Advance Settings.



Under Recycling --> Make sure to set the Private Memory Limit (KB) to 8000000
(you may need to assign more memory (RAM) to your server).



Restart IIS service.



Make sure the WsusPool is Started (IIS console --> Application Pool --> WsusPool Status).



Open WSUS console.






share|improve this answer
























  • I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

    – Chris76786777
    Dec 1 '16 at 20:06
















0












0








0







If you can switch to the GUI version (Yes, Is possible, you can go back to the core version after this change), Try this:



Stop IIS service.



Go to IIS console --> Application Pool --> Right Click on WsusPool -->Advance Settings.



Under Recycling --> Make sure to set the Private Memory Limit (KB) to 8000000
(you may need to assign more memory (RAM) to your server).



Restart IIS service.



Make sure the WsusPool is Started (IIS console --> Application Pool --> WsusPool Status).



Open WSUS console.






share|improve this answer













If you can switch to the GUI version (Yes, Is possible, you can go back to the core version after this change), Try this:



Stop IIS service.



Go to IIS console --> Application Pool --> Right Click on WsusPool -->Advance Settings.



Under Recycling --> Make sure to set the Private Memory Limit (KB) to 8000000
(you may need to assign more memory (RAM) to your server).



Restart IIS service.



Make sure the WsusPool is Started (IIS console --> Application Pool --> WsusPool Status).



Open WSUS console.







share|improve this answer












share|improve this answer



share|improve this answer










answered Dec 1 '16 at 17:32









HEMAN85HEMAN85

43029




43029













  • I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

    – Chris76786777
    Dec 1 '16 at 20:06





















  • I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

    – Chris76786777
    Dec 1 '16 at 20:06



















I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

– Chris76786777
Dec 1 '16 at 20:06







I was able to do this remotely with IIS Manager but it made no difference. I should point out that I set the Private Memory Limit to 0 (no limit) instead.

– Chris76786777
Dec 1 '16 at 20:06




















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