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Remote Desktop Connection for Mac cannot log in to Windows Terminal Server if user's password expired
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We have users that connect to a terminal server, TS1, from a variety of desktop clients. We also have a domain password policy that expires passwords after a certain amount of time. If a user's password expires over the weekend and they log in to the terminal server, one of two things happen --
- If they're using the Windows Remote Desktop Client, they are prompted to change their password to a new one and allowed to log into the server.
- If they connect using the Remote Desktop Connection for Mac client, their password is rejected and they are not given the opportunity to change their password, effectively locking them out until Monday morning if they don't have access to a Windows PC.
I don't have a Mac to test this behavior out myself, so I have to take their word for it. What could explain the difference in behavior?
mac-osx remote-desktop
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
bumped to the homepage by Community♦ 3 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
We have users that connect to a terminal server, TS1, from a variety of desktop clients. We also have a domain password policy that expires passwords after a certain amount of time. If a user's password expires over the weekend and they log in to the terminal server, one of two things happen --
- If they're using the Windows Remote Desktop Client, they are prompted to change their password to a new one and allowed to log into the server.
- If they connect using the Remote Desktop Connection for Mac client, their password is rejected and they are not given the opportunity to change their password, effectively locking them out until Monday morning if they don't have access to a Windows PC.
I don't have a Mac to test this behavior out myself, so I have to take their word for it. What could explain the difference in behavior?
mac-osx remote-desktop
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
bumped to the homepage by Community♦ 3 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
We have users that connect to a terminal server, TS1, from a variety of desktop clients. We also have a domain password policy that expires passwords after a certain amount of time. If a user's password expires over the weekend and they log in to the terminal server, one of two things happen --
- If they're using the Windows Remote Desktop Client, they are prompted to change their password to a new one and allowed to log into the server.
- If they connect using the Remote Desktop Connection for Mac client, their password is rejected and they are not given the opportunity to change their password, effectively locking them out until Monday morning if they don't have access to a Windows PC.
I don't have a Mac to test this behavior out myself, so I have to take their word for it. What could explain the difference in behavior?
mac-osx remote-desktop
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
We have users that connect to a terminal server, TS1, from a variety of desktop clients. We also have a domain password policy that expires passwords after a certain amount of time. If a user's password expires over the weekend and they log in to the terminal server, one of two things happen --
- If they're using the Windows Remote Desktop Client, they are prompted to change their password to a new one and allowed to log into the server.
- If they connect using the Remote Desktop Connection for Mac client, their password is rejected and they are not given the opportunity to change their password, effectively locking them out until Monday morning if they don't have access to a Windows PC.
I don't have a Mac to test this behavior out myself, so I have to take their word for it. What could explain the difference in behavior?
mac-osx remote-desktop
mac-osx remote-desktop
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
asked Feb 6 '12 at 21:03
pk.pk.
5,29313058
5,29313058
bumped to the homepage by Community♦ 3 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
bumped to the homepage by Community♦ 3 mins ago
This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
Do you have the absolute latest client for OSX? The only real answer is that they're different products and that they're clearly not feature-identical. I've had a similar issue, and I ended up setting up a website for users to reset their domain passwords.
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
add a comment |
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1 Answer
1
active
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votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Do you have the absolute latest client for OSX? The only real answer is that they're different products and that they're clearly not feature-identical. I've had a similar issue, and I ended up setting up a website for users to reset their domain passwords.
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
add a comment |
Do you have the absolute latest client for OSX? The only real answer is that they're different products and that they're clearly not feature-identical. I've had a similar issue, and I ended up setting up a website for users to reset their domain passwords.
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
add a comment |
Do you have the absolute latest client for OSX? The only real answer is that they're different products and that they're clearly not feature-identical. I've had a similar issue, and I ended up setting up a website for users to reset their domain passwords.
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
Do you have the absolute latest client for OSX? The only real answer is that they're different products and that they're clearly not feature-identical. I've had a similar issue, and I ended up setting up a website for users to reset their domain passwords.
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
answered Feb 7 '12 at 0:08
Joel E SalasJoel E Salas
5,3121124
5,3121124
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
add a comment |
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
I have not verified that they have the latest client. I have one user that might be capable of doing this for me. I'll check with him and post back.
– pk.
Feb 7 '12 at 14:59
add a comment |
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