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554 Bad PTR Record but Record exists and is correct


PTR record and dyndnsPTR record needed? Where?Mailserver and MX records in CloudflareThe correct PTR record in DNSTesting a mail serverPostfix TLS Error“Bad PTR DNS Resource Record” when sending E-Mail from Shared HostingConfiguring rDNS and PTR RecordDelegating reverse dns records - Bind (Ubuntu Server)PTR record/rDNS for mail server considered “generic” or a “dynamic IP”













0















I'm getting Error messages from my freshly setup Postfix Server about impossible connections like this.




554-kundenserver.de (mxeue005) Nemesis ESMTP Service not available

554-No SMTP service

554-Bad DNS PTR resource record.




dig -x IP says PTR is set to lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de.
Telnet to IP with Port 25 ends with
"220 lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de ESMTP Postfix"
so obviously the Server Name is set correctly.



The only thing I can think of right now is that somehow Cloudflare DNS is responsible, although I can't explain how because Cloudflare only manages the several other domains running on the machine, the "lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de" and it's DNS is provided by the hosting provider.



Anyone have any idea what the Problem could be?










share|improve this question
















bumped to the homepage by Community 5 mins ago


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  • The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

    – Tilman Schmidt
    Sep 28 '15 at 15:04


















0















I'm getting Error messages from my freshly setup Postfix Server about impossible connections like this.




554-kundenserver.de (mxeue005) Nemesis ESMTP Service not available

554-No SMTP service

554-Bad DNS PTR resource record.




dig -x IP says PTR is set to lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de.
Telnet to IP with Port 25 ends with
"220 lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de ESMTP Postfix"
so obviously the Server Name is set correctly.



The only thing I can think of right now is that somehow Cloudflare DNS is responsible, although I can't explain how because Cloudflare only manages the several other domains running on the machine, the "lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de" and it's DNS is provided by the hosting provider.



Anyone have any idea what the Problem could be?










share|improve this question
















bumped to the homepage by Community 5 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
















  • The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

    – Tilman Schmidt
    Sep 28 '15 at 15:04
















0












0








0








I'm getting Error messages from my freshly setup Postfix Server about impossible connections like this.




554-kundenserver.de (mxeue005) Nemesis ESMTP Service not available

554-No SMTP service

554-Bad DNS PTR resource record.




dig -x IP says PTR is set to lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de.
Telnet to IP with Port 25 ends with
"220 lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de ESMTP Postfix"
so obviously the Server Name is set correctly.



The only thing I can think of right now is that somehow Cloudflare DNS is responsible, although I can't explain how because Cloudflare only manages the several other domains running on the machine, the "lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de" and it's DNS is provided by the hosting provider.



Anyone have any idea what the Problem could be?










share|improve this question
















I'm getting Error messages from my freshly setup Postfix Server about impossible connections like this.




554-kundenserver.de (mxeue005) Nemesis ESMTP Service not available

554-No SMTP service

554-Bad DNS PTR resource record.




dig -x IP says PTR is set to lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de.
Telnet to IP with Port 25 ends with
"220 lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de ESMTP Postfix"
so obviously the Server Name is set correctly.



The only thing I can think of right now is that somehow Cloudflare DNS is responsible, although I can't explain how because Cloudflare only manages the several other domains running on the machine, the "lvpsxx-xxx-xxx-xxx.dedicated.hosteurope.de" and it's DNS is provided by the hosting provider.



Anyone have any idea what the Problem could be?







email-server ptr-record






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Sep 28 '15 at 14:08









HBruijn

55.7k1190149




55.7k1190149










asked Sep 28 '15 at 13:54









webdeppwebdepp

11




11





bumped to the homepage by Community 5 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community 5 mins ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.















  • The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

    – Tilman Schmidt
    Sep 28 '15 at 15:04





















  • The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

    – Tilman Schmidt
    Sep 28 '15 at 15:04



















The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

– Tilman Schmidt
Sep 28 '15 at 15:04







The 554 lines you quote look like they are actually just a part of an SMTP reply from a server your server tried to deliver mail to. Can you please edit your question to include the complete SMTP transcript?

– Tilman Schmidt
Sep 28 '15 at 15:04












1 Answer
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0














The remote mailserver thinks you are coming from a dialup connection with a dynamic IP because of the format of the reverse DNS pointer with the encoded IP and rejects the connection.



We had the same problem with a VPS at HostEurope. That seems to be a heuristic to fight spam that United Internet started using rather recently.



To work around this, change the reverse DNS PTR for the VPS to point to your own domain in the HostEurope control panel:
https://kis.hosteurope.de/administration/ip-netze/index.php



See also https://faq.hosteurope.de/?cpid=11518 (German)



Of course, you can also try to convince United Internet to adjust their heuristic or wait until somebody else does. But this will probably take some time.






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    The remote mailserver thinks you are coming from a dialup connection with a dynamic IP because of the format of the reverse DNS pointer with the encoded IP and rejects the connection.



    We had the same problem with a VPS at HostEurope. That seems to be a heuristic to fight spam that United Internet started using rather recently.



    To work around this, change the reverse DNS PTR for the VPS to point to your own domain in the HostEurope control panel:
    https://kis.hosteurope.de/administration/ip-netze/index.php



    See also https://faq.hosteurope.de/?cpid=11518 (German)



    Of course, you can also try to convince United Internet to adjust their heuristic or wait until somebody else does. But this will probably take some time.






    share|improve this answer




























      0














      The remote mailserver thinks you are coming from a dialup connection with a dynamic IP because of the format of the reverse DNS pointer with the encoded IP and rejects the connection.



      We had the same problem with a VPS at HostEurope. That seems to be a heuristic to fight spam that United Internet started using rather recently.



      To work around this, change the reverse DNS PTR for the VPS to point to your own domain in the HostEurope control panel:
      https://kis.hosteurope.de/administration/ip-netze/index.php



      See also https://faq.hosteurope.de/?cpid=11518 (German)



      Of course, you can also try to convince United Internet to adjust their heuristic or wait until somebody else does. But this will probably take some time.






      share|improve this answer


























        0












        0








        0







        The remote mailserver thinks you are coming from a dialup connection with a dynamic IP because of the format of the reverse DNS pointer with the encoded IP and rejects the connection.



        We had the same problem with a VPS at HostEurope. That seems to be a heuristic to fight spam that United Internet started using rather recently.



        To work around this, change the reverse DNS PTR for the VPS to point to your own domain in the HostEurope control panel:
        https://kis.hosteurope.de/administration/ip-netze/index.php



        See also https://faq.hosteurope.de/?cpid=11518 (German)



        Of course, you can also try to convince United Internet to adjust their heuristic or wait until somebody else does. But this will probably take some time.






        share|improve this answer













        The remote mailserver thinks you are coming from a dialup connection with a dynamic IP because of the format of the reverse DNS pointer with the encoded IP and rejects the connection.



        We had the same problem with a VPS at HostEurope. That seems to be a heuristic to fight spam that United Internet started using rather recently.



        To work around this, change the reverse DNS PTR for the VPS to point to your own domain in the HostEurope control panel:
        https://kis.hosteurope.de/administration/ip-netze/index.php



        See also https://faq.hosteurope.de/?cpid=11518 (German)



        Of course, you can also try to convince United Internet to adjust their heuristic or wait until somebody else does. But this will probably take some time.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Sep 30 '15 at 19:07









        fmkfmk

        1




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