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message headers say dkim = fail, stats say = PASSED. why the conflict, and how to fix?


Emails is marked as spamEmails are going to spamGMail suspects confirmation email in stealing personal informationSPF and DKIM help: Do the FAIL reports from DMARC indicate an issue?SPF, DKIM, DMARC, DomainKeys OK, emails flagged as SPAMCannot send mail to postfix mail serverDKIM FAIL with domain null after passed through relayWhy is my email being marked SPAM by gmail?DKIM Errors with gmail - dkim=neutral (no key) and other issuesOpenDKIM-Bad signature issue for all incoming email













1















In some-not-all received emails -- notably ONLY those sent via 'bulk' services -- I get a DKIM fail: "signature verification failed". Here's one example:



Received message headers
DKIM-Filter: OpenDKIM Filter v2.10.3 mail.example.com 3rfbq51KBTz2xF0
Authentication-Results: dkim.example.com/3rfbq51KBTz2xF0;
dkim=fail reason="signature verification failed" (1024-bit key; unprotected) header.d=proxyvote.com header.i=@proxyvote.com header.b=XjB07H1q


But checking in ' dkim-stats', it says "PASSED"



opendkim-stats dkim-stats
Job 3rfbq51KBTz2xF0 at edge (size 12124)
received via 127.0.0.1 at Wed Jun 29 01:45:37 2016
from domain = 'proxyvote.com'
Signature 1 from proxyvote.com
PASSED
signed bytes: (whole message)
Signature properties:
Key properties:
DNSSEC status: INSECURE


Here's the accompanying dump for that message



cat dkim.3rfbq51KBTz2xF0.4dDfiv
Date: Wed, 29 Jun 2016 03:10:40 -0400
From: "PROXYVOTE" <id@proxyvote.com>
To: USER@EXAMPLE.COM
Subject: Semi-Annual Report
message-id: <$A94546_1_519687362154ADDC_0154651$495132454@adp-ics.com>
Reply-To: "PROXYVOTE" <ProxyMaster@proxyvote.com>
MIME-Version: 1.0
DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple;
d=proxyvote.com; i=@proxyvote.com; q=dns/txt;
s=edppsuirna01; t=1467189937; x=1498725937;
h=date:from:to:subject:message-id:reply-to:mime-version;
bh=H5lkhcTIjxd0B3N4Kdj314qELLpSKZvAAtPAS+XcM1A=;


Why do I get both 'fail' AND 'pass', and what do I need to do to fix this?










share|improve this question














bumped to the homepage by Community 1 min ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.




















    1















    In some-not-all received emails -- notably ONLY those sent via 'bulk' services -- I get a DKIM fail: "signature verification failed". Here's one example:



    Received message headers
    DKIM-Filter: OpenDKIM Filter v2.10.3 mail.example.com 3rfbq51KBTz2xF0
    Authentication-Results: dkim.example.com/3rfbq51KBTz2xF0;
    dkim=fail reason="signature verification failed" (1024-bit key; unprotected) header.d=proxyvote.com header.i=@proxyvote.com header.b=XjB07H1q


    But checking in ' dkim-stats', it says "PASSED"



    opendkim-stats dkim-stats
    Job 3rfbq51KBTz2xF0 at edge (size 12124)
    received via 127.0.0.1 at Wed Jun 29 01:45:37 2016
    from domain = 'proxyvote.com'
    Signature 1 from proxyvote.com
    PASSED
    signed bytes: (whole message)
    Signature properties:
    Key properties:
    DNSSEC status: INSECURE


    Here's the accompanying dump for that message



    cat dkim.3rfbq51KBTz2xF0.4dDfiv
    Date: Wed, 29 Jun 2016 03:10:40 -0400
    From: "PROXYVOTE" <id@proxyvote.com>
    To: USER@EXAMPLE.COM
    Subject: Semi-Annual Report
    message-id: <$A94546_1_519687362154ADDC_0154651$495132454@adp-ics.com>
    Reply-To: "PROXYVOTE" <ProxyMaster@proxyvote.com>
    MIME-Version: 1.0
    DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple;
    d=proxyvote.com; i=@proxyvote.com; q=dns/txt;
    s=edppsuirna01; t=1467189937; x=1498725937;
    h=date:from:to:subject:message-id:reply-to:mime-version;
    bh=H5lkhcTIjxd0B3N4Kdj314qELLpSKZvAAtPAS+XcM1A=;


    Why do I get both 'fail' AND 'pass', and what do I need to do to fix this?










    share|improve this question














    bumped to the homepage by Community 1 min ago


    This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.


















      1












      1








      1








      In some-not-all received emails -- notably ONLY those sent via 'bulk' services -- I get a DKIM fail: "signature verification failed". Here's one example:



      Received message headers
      DKIM-Filter: OpenDKIM Filter v2.10.3 mail.example.com 3rfbq51KBTz2xF0
      Authentication-Results: dkim.example.com/3rfbq51KBTz2xF0;
      dkim=fail reason="signature verification failed" (1024-bit key; unprotected) header.d=proxyvote.com header.i=@proxyvote.com header.b=XjB07H1q


      But checking in ' dkim-stats', it says "PASSED"



      opendkim-stats dkim-stats
      Job 3rfbq51KBTz2xF0 at edge (size 12124)
      received via 127.0.0.1 at Wed Jun 29 01:45:37 2016
      from domain = 'proxyvote.com'
      Signature 1 from proxyvote.com
      PASSED
      signed bytes: (whole message)
      Signature properties:
      Key properties:
      DNSSEC status: INSECURE


      Here's the accompanying dump for that message



      cat dkim.3rfbq51KBTz2xF0.4dDfiv
      Date: Wed, 29 Jun 2016 03:10:40 -0400
      From: "PROXYVOTE" <id@proxyvote.com>
      To: USER@EXAMPLE.COM
      Subject: Semi-Annual Report
      message-id: <$A94546_1_519687362154ADDC_0154651$495132454@adp-ics.com>
      Reply-To: "PROXYVOTE" <ProxyMaster@proxyvote.com>
      MIME-Version: 1.0
      DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple;
      d=proxyvote.com; i=@proxyvote.com; q=dns/txt;
      s=edppsuirna01; t=1467189937; x=1498725937;
      h=date:from:to:subject:message-id:reply-to:mime-version;
      bh=H5lkhcTIjxd0B3N4Kdj314qELLpSKZvAAtPAS+XcM1A=;


      Why do I get both 'fail' AND 'pass', and what do I need to do to fix this?










      share|improve this question














      In some-not-all received emails -- notably ONLY those sent via 'bulk' services -- I get a DKIM fail: "signature verification failed". Here's one example:



      Received message headers
      DKIM-Filter: OpenDKIM Filter v2.10.3 mail.example.com 3rfbq51KBTz2xF0
      Authentication-Results: dkim.example.com/3rfbq51KBTz2xF0;
      dkim=fail reason="signature verification failed" (1024-bit key; unprotected) header.d=proxyvote.com header.i=@proxyvote.com header.b=XjB07H1q


      But checking in ' dkim-stats', it says "PASSED"



      opendkim-stats dkim-stats
      Job 3rfbq51KBTz2xF0 at edge (size 12124)
      received via 127.0.0.1 at Wed Jun 29 01:45:37 2016
      from domain = 'proxyvote.com'
      Signature 1 from proxyvote.com
      PASSED
      signed bytes: (whole message)
      Signature properties:
      Key properties:
      DNSSEC status: INSECURE


      Here's the accompanying dump for that message



      cat dkim.3rfbq51KBTz2xF0.4dDfiv
      Date: Wed, 29 Jun 2016 03:10:40 -0400
      From: "PROXYVOTE" <id@proxyvote.com>
      To: USER@EXAMPLE.COM
      Subject: Semi-Annual Report
      message-id: <$A94546_1_519687362154ADDC_0154651$495132454@adp-ics.com>
      Reply-To: "PROXYVOTE" <ProxyMaster@proxyvote.com>
      MIME-Version: 1.0
      DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple;
      d=proxyvote.com; i=@proxyvote.com; q=dns/txt;
      s=edppsuirna01; t=1467189937; x=1498725937;
      h=date:from:to:subject:message-id:reply-to:mime-version;
      bh=H5lkhcTIjxd0B3N4Kdj314qELLpSKZvAAtPAS+XcM1A=;


      Why do I get both 'fail' AND 'pass', and what do I need to do to fix this?







      email authentication dkim dmarc opendkim






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jul 5 '16 at 13:38









      JasonJason

      63




      63





      bumped to the homepage by Community 1 min ago


      This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







      bumped to the homepage by Community 1 min ago


      This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.
























          1 Answer
          1






          active

          oldest

          votes


















          0














          Jason, is it possible for you to change the c=simple/simple to c=relaxedrelaxed? I seen a lot of times where different DKIM Validators struggle with the whitespace folding. You say it's only failing with "Bulk", so that tells me you are sending this out through some SMTP Service, which makes me more inclined to believe the headers are being rewritten and the whitespace folding of simple/simple is the culprit. You can also run Mail Test on it, which will test it with 4 different DKIM validator - If it fails all four. It's probably what's going on, when you send through that bulk service.



          Updated Section Below



          Since your receiving the email, you can still re-process it and check the DKIM with another validator. This is what I do for sanity checks when I think my email server might be processing DKIM wrong. I'm using Limilabs Mail.dll to do handle the sending of the EML, but you can use whatever you want, in whatever programming language you're familiar with. DKIM stays intact and you'll be able to validate it against other DKIM Validators using online auto-responders.



              Dim email As IMail
          Dim mb As New Limilabs.Mail.MailBuilder
          Dim smtpMail As SmtpMail = SmtpMail.CreateFromEmlFile("D:ValidateDKIMBadDKIM.eml")
          email = mb.CreateFromEml(smtpMail.RawEmlData)

          Using client As New Smtp()
          client.ConnectSSL("mailserver", 465)
          client.Login("mailserver", "password")
          Dim stream As System.Net.Security.SslStream = client.ReadStream()

          Dim reader As IO.StreamReader = New IO.StreamReader(stream)
          client.SendMessage(New SmtpMail("Mail Check", { "mailtest@unlocktheinbox.com","check-auth@verifier.port25.com"}, smtpMail.RawEmlData))
          client.Close()
          End Using





          share|improve this answer


























          • I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

            – Jason
            Jul 6 '16 at 21:55













          • I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

            – Henry
            Jul 6 '16 at 23:41











          • One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

            – Henry
            Jul 6 '16 at 23:51











          • Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

            – SYN
            May 24 '17 at 23:02













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          0














          Jason, is it possible for you to change the c=simple/simple to c=relaxedrelaxed? I seen a lot of times where different DKIM Validators struggle with the whitespace folding. You say it's only failing with "Bulk", so that tells me you are sending this out through some SMTP Service, which makes me more inclined to believe the headers are being rewritten and the whitespace folding of simple/simple is the culprit. You can also run Mail Test on it, which will test it with 4 different DKIM validator - If it fails all four. It's probably what's going on, when you send through that bulk service.



          Updated Section Below



          Since your receiving the email, you can still re-process it and check the DKIM with another validator. This is what I do for sanity checks when I think my email server might be processing DKIM wrong. I'm using Limilabs Mail.dll to do handle the sending of the EML, but you can use whatever you want, in whatever programming language you're familiar with. DKIM stays intact and you'll be able to validate it against other DKIM Validators using online auto-responders.



              Dim email As IMail
          Dim mb As New Limilabs.Mail.MailBuilder
          Dim smtpMail As SmtpMail = SmtpMail.CreateFromEmlFile("D:ValidateDKIMBadDKIM.eml")
          email = mb.CreateFromEml(smtpMail.RawEmlData)

          Using client As New Smtp()
          client.ConnectSSL("mailserver", 465)
          client.Login("mailserver", "password")
          Dim stream As System.Net.Security.SslStream = client.ReadStream()

          Dim reader As IO.StreamReader = New IO.StreamReader(stream)
          client.SendMessage(New SmtpMail("Mail Check", { "mailtest@unlocktheinbox.com","check-auth@verifier.port25.com"}, smtpMail.RawEmlData))
          client.Close()
          End Using





          share|improve this answer


























          • I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

            – Jason
            Jul 6 '16 at 21:55













          • I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

            – Henry
            Jul 6 '16 at 23:41











          • One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

            – Henry
            Jul 6 '16 at 23:51











          • Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

            – SYN
            May 24 '17 at 23:02


















          0














          Jason, is it possible for you to change the c=simple/simple to c=relaxedrelaxed? I seen a lot of times where different DKIM Validators struggle with the whitespace folding. You say it's only failing with "Bulk", so that tells me you are sending this out through some SMTP Service, which makes me more inclined to believe the headers are being rewritten and the whitespace folding of simple/simple is the culprit. You can also run Mail Test on it, which will test it with 4 different DKIM validator - If it fails all four. It's probably what's going on, when you send through that bulk service.



          Updated Section Below



          Since your receiving the email, you can still re-process it and check the DKIM with another validator. This is what I do for sanity checks when I think my email server might be processing DKIM wrong. I'm using Limilabs Mail.dll to do handle the sending of the EML, but you can use whatever you want, in whatever programming language you're familiar with. DKIM stays intact and you'll be able to validate it against other DKIM Validators using online auto-responders.



              Dim email As IMail
          Dim mb As New Limilabs.Mail.MailBuilder
          Dim smtpMail As SmtpMail = SmtpMail.CreateFromEmlFile("D:ValidateDKIMBadDKIM.eml")
          email = mb.CreateFromEml(smtpMail.RawEmlData)

          Using client As New Smtp()
          client.ConnectSSL("mailserver", 465)
          client.Login("mailserver", "password")
          Dim stream As System.Net.Security.SslStream = client.ReadStream()

          Dim reader As IO.StreamReader = New IO.StreamReader(stream)
          client.SendMessage(New SmtpMail("Mail Check", { "mailtest@unlocktheinbox.com","check-auth@verifier.port25.com"}, smtpMail.RawEmlData))
          client.Close()
          End Using





          share|improve this answer


























          • I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

            – Jason
            Jul 6 '16 at 21:55













          • I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

            – Henry
            Jul 6 '16 at 23:41











          • One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

            – Henry
            Jul 6 '16 at 23:51











          • Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

            – SYN
            May 24 '17 at 23:02
















          0












          0








          0







          Jason, is it possible for you to change the c=simple/simple to c=relaxedrelaxed? I seen a lot of times where different DKIM Validators struggle with the whitespace folding. You say it's only failing with "Bulk", so that tells me you are sending this out through some SMTP Service, which makes me more inclined to believe the headers are being rewritten and the whitespace folding of simple/simple is the culprit. You can also run Mail Test on it, which will test it with 4 different DKIM validator - If it fails all four. It's probably what's going on, when you send through that bulk service.



          Updated Section Below



          Since your receiving the email, you can still re-process it and check the DKIM with another validator. This is what I do for sanity checks when I think my email server might be processing DKIM wrong. I'm using Limilabs Mail.dll to do handle the sending of the EML, but you can use whatever you want, in whatever programming language you're familiar with. DKIM stays intact and you'll be able to validate it against other DKIM Validators using online auto-responders.



              Dim email As IMail
          Dim mb As New Limilabs.Mail.MailBuilder
          Dim smtpMail As SmtpMail = SmtpMail.CreateFromEmlFile("D:ValidateDKIMBadDKIM.eml")
          email = mb.CreateFromEml(smtpMail.RawEmlData)

          Using client As New Smtp()
          client.ConnectSSL("mailserver", 465)
          client.Login("mailserver", "password")
          Dim stream As System.Net.Security.SslStream = client.ReadStream()

          Dim reader As IO.StreamReader = New IO.StreamReader(stream)
          client.SendMessage(New SmtpMail("Mail Check", { "mailtest@unlocktheinbox.com","check-auth@verifier.port25.com"}, smtpMail.RawEmlData))
          client.Close()
          End Using





          share|improve this answer















          Jason, is it possible for you to change the c=simple/simple to c=relaxedrelaxed? I seen a lot of times where different DKIM Validators struggle with the whitespace folding. You say it's only failing with "Bulk", so that tells me you are sending this out through some SMTP Service, which makes me more inclined to believe the headers are being rewritten and the whitespace folding of simple/simple is the culprit. You can also run Mail Test on it, which will test it with 4 different DKIM validator - If it fails all four. It's probably what's going on, when you send through that bulk service.



          Updated Section Below



          Since your receiving the email, you can still re-process it and check the DKIM with another validator. This is what I do for sanity checks when I think my email server might be processing DKIM wrong. I'm using Limilabs Mail.dll to do handle the sending of the EML, but you can use whatever you want, in whatever programming language you're familiar with. DKIM stays intact and you'll be able to validate it against other DKIM Validators using online auto-responders.



              Dim email As IMail
          Dim mb As New Limilabs.Mail.MailBuilder
          Dim smtpMail As SmtpMail = SmtpMail.CreateFromEmlFile("D:ValidateDKIMBadDKIM.eml")
          email = mb.CreateFromEml(smtpMail.RawEmlData)

          Using client As New Smtp()
          client.ConnectSSL("mailserver", 465)
          client.Login("mailserver", "password")
          Dim stream As System.Net.Security.SslStream = client.ReadStream()

          Dim reader As IO.StreamReader = New IO.StreamReader(stream)
          client.SendMessage(New SmtpMail("Mail Check", { "mailtest@unlocktheinbox.com","check-auth@verifier.port25.com"}, smtpMail.RawEmlData))
          client.Close()
          End Using






          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Jul 6 '16 at 23:39

























          answered Jul 6 '16 at 17:27









          HenryHenry

          7351414




          7351414













          • I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

            – Jason
            Jul 6 '16 at 21:55













          • I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

            – Henry
            Jul 6 '16 at 23:41











          • One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

            – Henry
            Jul 6 '16 at 23:51











          • Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

            – SYN
            May 24 '17 at 23:02





















          • I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

            – Jason
            Jul 6 '16 at 21:55













          • I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

            – Henry
            Jul 6 '16 at 23:41











          • One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

            – Henry
            Jul 6 '16 at 23:51











          • Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

            – SYN
            May 24 '17 at 23:02



















          I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

          – Jason
          Jul 6 '16 at 21:55







          I am not sending this email, I'm receiving it. My server's checking it its authentication. I have no control over "c=", nor can I run 'Mail Test' on it. Mails that I send with my setup have no such problems, anywhere.

          – Jason
          Jul 6 '16 at 21:55















          I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

          – Henry
          Jul 6 '16 at 23:41





          I agree there shouldn't be a mis-match, but I revised my answer to allow you to determine which part of the mis-match is correct or not.

          – Henry
          Jul 6 '16 at 23:41













          One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

          – Henry
          Jul 6 '16 at 23:51





          One more additional though, just from experience. I once used a mail server that will take in the message, it will pass DKIM, then it will rewrite the message and the DKIM will then Fail, because of the way it handled the line-endings with simple/simple. The mail server was actually altering the message. Food for thought.

          – Henry
          Jul 6 '16 at 23:51













          Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

          – SYN
          May 24 '17 at 23:02







          Good point from @Henry, although even with relaxed/relaxted instead of simple/simple, check continues failing. Commenting out my smtp_generic_maps fixed.

          – SYN
          May 24 '17 at 23:02




















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